1. I have bought my ticket in a ticket shop in my home country in germany, but i haven't get my money back. The shop don't want to pay. What should i do now?!?!

  2. THANK YOU !!!
    Now, what is the process to follow?
    We have our tickets (we only sent scan to CT).
    All our love and thx for the help
    xx

  3. Thank you for helping us! As the leeste below I've also sent my tickets back to Ct Creative Talent Gnmg in Berlin!

  4. Thank you so much guys.
    That is so awesome :-)

    We love you and hope you come back to germany.

    BSB are the best xoxox

  5. Like some already said, my tickets were sent to Creative Talent :-( I've got a scan though, maybe this helps. I will see...

  6. Although I am not affected I have to say huge respect to the boys & their management. You are amazing!

  7. Thank you for helping us ;-)
    Like "Blue Moon" said I don't have my tickets anymore.
    Ticketmaster asked us in July to send them back to :
    Ct Creative Talent Gmng in Berlin.

  8. Gosh, you being serious?! I've honestly never expected that! That whole mess wasn't even your fault, but yet you decided to help us... - This is the biggest declaration of love to your fans EVER!

    Me and my friend were affected by that situation with more than €600, so getting back that much of money is beyond words. We promise we will spend it on you guys again. ;)

    I thought my Backstreet love couldn't get any bigger, but you proved me wrong!

    With gratitude we pay our respects to you! Your kindness and understanding makes us so incredibly proud to be your fans!

    Love ya,
    Verena from Austria & Katrin from Germany

  9. Thanks a lot for looking into the matter and for helping us with this.

    but....we were instructed to send the tickets to Creative Talent, so we
    (I guess most) don't have the tickets in their hands anymore

  10. Thanks to GC for posting the statement and a HUGE thanks to the Backstreet Boys for helping us out here!!